Getting your order out as soon as possible is super important to us.
For a limited time, Garage is offering FREE STANDARD SHIPPING on all online orders of $50 and more to USA, after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders. This offer does not apply to orders being shipped to areas outside continental USA.
|Shipping Method||Order Threshold||Cost||Timing|
|Standard||Orders $50Up||FREE||3-7 Business Days|
|Standard||Orders up to $49||$9||3-7 Business Days|
|Express||-||$10||3-4 Business Days|
|Priority||-||$20||1-3 Business Day|
FREQUENTLY ASKED QUESTIONS
We currently use UPS as our courier partner across USA, and UPS express for our express orders in USA.
There are no hidden fees. At checkout, you'll be provided an order total in your preferred currency, which includes duties and taxes.
Please verify your original order confirmation email for the pre-authorized amount. We only charge you for the items sent so if you notice any discrepancies once your package is mailed, do not hesitate to contact us by email by filling out the form here.
In order to get your items to you as quickly as possible, your order may be fulfilled in more than one shipment. You will only receive the shipping confirmation email when the last item has shipped. However, you can view the tracking for each item on the Order tracking page.
All shipping costs are non-refundable.
Right now we currently offer international shipments to the United States, Australia, the Uk and France, and will be expanding worldwide in the future.
For shipping options and costs for orders with shipping addressed outside of Canada, please refer to our international policy page.
TAXES AND DUTIES
Duties, taxes and custom fees are treated differently depending on what country you are shipping to. We currently offer to prepay these fees upfront, you will not have to pay for these fees seperately when your order arrives because they are included in your order total.
See our Payment Info for Garage's full terms.
Pre-paid duties will not be subjected for a refund, however in the case where we cannot fufill item(s) in your order for any reason, you will be refunded for duties on those items.
Duties and taxes are calculated based on where they are made, on the specific items ordered, the value of your purchase and the destination of your order. These additional fees are added to your order total in your shipping cart at checkout so you will not have to worry about being charged extra fees when your order is delivered.
Yes, of course! To track you order, click the 'Order Tracking' link at the bottom footer of the website (if you on mobile, it can be found under the 'Orders' dropdown) and enter your order number, order email and billing postal code. It's that easy.
We will also be sending you a 'Shipping Confirmation' email with all your tracking numbers once your order has left our Distribution Center.
Please allow up to 3 business days from your order's delivery date before contacting us for an investigation. You may also contact the carrier to investigate further.
No, we do not deliver to PO Box addresses.
No, you may only ship to one address per order.
If you desire to ship items to multiple locations, you will need to place separate orders for each address.
ORDER CUT OFF TIMES
Orders placed before our shipping cut-off time of 2pm EST will be shipped on the same day Monday to Friday. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.
All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.
IMPORTANT THINGS TO NOTE
- We ship only on business days. Business days are from Monday to Friday, excluding holidays.
- Please note that shipping times do not include processing time - orders generally take 1-5 days to be processed.
- You will be charged for items purchased with PayPal or Virtual Debit Card immediately upon order confirmation.