SHIPPING AND DELIVERY

Getting your order out as soon as possible is super important to us.

TIMINGS ANDCOSTS

For a limited time, Garage is offering FREE STANDARD SHIPPING on all online orders of $60 and more to USA after applied discounts and before taxes. The cost for shipping will automatically be deducted at checkout for all eligible orders. This offer does not apply to orders being shipped to areas outside of continental USA.

Timing and costs
Shipping Method Order Threshold Cost Timing
Standard Orders $60 and Up FREE 2-5 Business Days
Standard Orders up to $59 $9 2-5 Business Days
Express - $10 1-3 Business Days
Priority - $20 1-2 Business Days
Same-Day, Powered by Uber
*Select Locations Only - See Below
- $10 1 Day

SAME-DAY DELIVERY WITH UBER

We currently offer same-day delivery with Uber to select states across the USA! Eligible customers within the designated delivery zones below will be able to choose the "same day” delivery option at checkout.

Locations

Delivery Zone, 13-15 km radius from the following locations:

California

  • Arden Fair Mall
  • Great Mall of the Bay Area
  • Fashion Valley
  • Galleria At Roseville
  • Irvine Spectrum Center
  • Valley Fair
  • Del Amo Fashion center
  • Glendale Galleria
  • Los Cerritos Center
  • Stoneridge Shopping Center
  • Topanga

Connecticut

  • Westfarms Mall
  • Danbury Fair Mall

Delaware

  • Christiana Mall

Florida

  • Sawgrass Mills
  • The Florida Mall

Georgia

  • Town Center at Cobb
  • Mall of Georgia

Illinois

  • Fox Valley Mall
  • Woodfield Mall
  • Old Orchard

Indiana

  • Glenbrook Square

Iowa

  • Jordan Creek Town Center

Kansas

  • Oak Park Mall

Kentucky

  • Mall at St. Matthews

Maine

  • The Maine Mall

Massachusetts

  • Natick Mall
  • Southshore Plaza

Michigan

  • Rivertown Crossing
  • Twelve Oaks

Minnesota

  • Mall of America

New Hampshire

  • The Mall at Rockingham Park

New Jersey

  • Garden State Plaza
  • Willowbrook Mall
  • Cherry Hill Mall
  • Menlo Park Mall
  • Bridgewater Common
  • Freehold Raceway Mall
  • Paramus Park
  • Woodbridge Center
  • Deptford Mall
  • Quaker Bridge
  • The Mills at Jersey Gardens
  • Rockaway Town Square

New York

  • Roosevelt Field Mall
  • Smith Haven Mall
  • Walden Galleria
  • Crossgates Mall
  • Eastview Mall
  • Destiny USA
  • Palisades Center
  • Cross County Shopping
  • Staten Island Mall
  • Smith Haven Mall
  • Staten Island Mall

Pennsylvania

  • Park City Center
  • King Of Prussia

Rhode Island

  • Providence Place Mall

Texas

  • Barton Creek Square
  • Houston Galleria
  • The Woodlands Mall

Washington

  • Southcenter
  • Alderwood Mall

Wisconsin

  • Fox River Mall
  • Mayfair Mall

Yes, there is. Orders/purchases must be made before 3 p.m. (ET) to qualify for same-day delivery. Any orders placed after 3 p.m. (ET) will be delivered the following day. Also, same-day service will be limited on provincial and national holidays.

Yes, you are limited to that nearby store's inventory! You may notice that only select items are eligible to be shipped with this method, this is simply because only items available at the originating shopping center will be eligible. If you find yourself wanting something that isn't offered, you may order them separately or opt for express shipping!

It's actually even better. Once the order has shipped, a tracking link to the Uber Express website will be sent via SMS to the mobile phone number provided at checkout. You will also receive your order confirmation and shipping confirmation emails as usual.

SAME-DAY PICK-UP IN-STORE

Yes, there is. Orders placed after 3 p.m. will be ready for pick-up the following business day at the same store selected at checkout.

You will receive a "Ready for pick-up" email when it is time to come by the store to get your package.

We currently offer same-day pick-up in select stores across the USA! Eligible customers within the designated delivery zones below will be able to choose the "Pick Up In Store” delivery option at checkout.

Arizona

  • Scottsdale Fashion Square

California

  • Irvine Spectrum Center
  • Valley Fair
  • Galleria At Roseville
  • Topanga
  • Stoneridge Shopping Center
  • Great Mall of the Bay Area
  • Del Amo Fashion center
  • Los Cerritos Center
  • Fashion Valley
  • Glendale Galleria
  • Arden Fair Mall
  • Fashion Fair Mall
  • Broadway Plaza

Connecticut

  • Danbury Fair Mall
  • Westfarm Mall

Delaware

  • Christiana Mall

Florida

  • The Florida Mall
  • Sawgrass Mills
  • Brandon Town Center
  • International Plaza
  • Aventura Mall

Georgia

  • Mall of Georgia
  • Town Center at Cobb

Iowa

  • Jordan Creek Twon Center

Illinois

  • Woodfield Mall
  • Fox Valley Mall
  • Old Orchard
  • Orland Square

Indiana

  • Glenbrook Square

Kansas

  • Oak Park Mall

Kentucky

  • Mall at St-Matthews

Maine

  • The Maine Mall

Maryland

  • Annapolis Mall

Massachusetts

  • Holyoke Mall
  • Natick Mall
  • Southshore Plaza

Michigan

  • Twelve Oaks
  • Rivertown Crossing

Minnesota

  • Mall of America

New Hampshire

  • The Mall at Rockingham Park

New Jersey

  • Garden State Plaza
  • Cherry Hill Mall
  • Woodbridge Center
  • Quaker Bridge
  • Freehold Raceway Mall
  • Bridgewater Common
  • Rockaway Town Square
  • Newport Center
  • Deptford Mall
  • The Mills at Jersey Gardens
  • Menlo Park Mall
  • Willowbrook Mall

New York

  • Queens Center
  • Soho
  • Roosevelt Field Mall
  • Smith Haven Mall
  • Crossgates Mall
  • Destiny USA
  • Palisades Center
  • Cross County Shopping
  • Staten Island Mall
  • Walden Galleria
  • Eastview Mall

Ohio

  • Kenwood Towne Centre
  • Easton Town Center
  • Polaris Fashion Place

Pennsylvania

  • Willow Grove Park
  • Lehigh Valley Mall
  • King Of Prussia
  • Park City Center

Rhode Island

  • Providence Place Mall

Texas

  • Barton Creek Square
  • The Woodlands Mall
  • Houston Galleria
  • Dallas Galleria

Virginia

  • Tysons Corner Center

Washington

  • Southcenter
  • Alderwood Mall

Wisconsin

  • Fox River Mall
  • Mayfair Mall

No. You are limited to your nearby store's inventory. You may notice that only select items are eligible to be shipped with this method, this is simply because only items available at the originating shopping center will be eligible. If you find yourself wanting something that isn't offered, you may order them separately or opt for express shipping.

You will receive a 'Ready for pick-up' email once your order is ready to be collected in-store. We kindly ask that you wait for that email before coming to pick up your order. You have 3 days to pick up your order from the moment you receive your 'Ready for pick-up' email.

You have 3 days to pick up your order from the moment you receive your "Ready for pick-up" email. After this period, the items will be returned to our shelves and no longer reserved for you.

Stop by our store and head to the cash as usual with a valid photo ID and your "Ready for pick-up" email available. Your pick-up location as well as the store's phone number and opening hours will be indicated on your "Ready for pick-up" email.

You will need a valid photo ID and your "Ready for pick-up" email (physical copy or shown on your mobile device).

A temporary hold on your credit card will be placed, but you will only be charged for items once you pick up your order. Additionally, you will only be charged for the things you take. If when collecting in-store there are items you no longer want to purchase, or for any reason you change your mind, you will not be charged for those items.

The order will be ready for the next opened business day.

FREQUENTLY ASKED QUESTIONS

There are no hidden fees. At checkout, you'll be provided an order total in your preferred currency, which includes duties and taxes.

Please verify your original order confirmation email for the pre-authorized amount. We only charge you for the items sent so if you notice any discrepancies once your package is mailed, do not hesitate to contact us by email by filling out the form here.

In order to get your items to you as quickly as possible, your order may be fulfilled in more than one shipment. You will only receive the shipping confirmation email when the last item has shipped. However, you can view the tracking for each item on the Order tracking page.

All shipping costs are non-refundable.

TAXES AND DUTIES

Duties, taxes and custom fees are treated differently depending on what country you are shipping to. We currently offer to prepay these fees upfront, you will not have to pay for these fees seperately when your order arrives because they are included in your order total.

See our Payment Info for Garage's full terms.

Pre-paid duties will not be subjected for a refund, however in the case where we cannot fufill item(s) in your order for any reason, you will be refunded for duties on those items.

Duties and taxes are calculated based on where they are made, on the specific items ordered, the value of your purchase and the destination of your order. These additional fees are added to your order total in your shipping cart at checkout so you will not have to worry about being charged extra fees when your order is delivered.

ORDER TRACKING

Yes, of course! To track you order, click the 'Order Tracking' link at the bottom footer of the website (if you on mobile, it can be found under the 'Orders' dropdown) and enter your order number, order email and billing postal code. It's that easy.

We will also be sending you a 'Shipping Confirmation' email with all your tracking numbers once your order has left our Distribution Center.

Please allow up to 3 business days from your order's delivery date before contacting us for an investigation. You may also contact the carrier to investigate further.

SHIPPING RESTRICTIONS

No, we do not deliver to PO Box addresses.

No, you may only ship to one address per order.

If you desire to ship items to multiple locations, you will need to place separate orders for each address.

ORDER CUT-OFF TIMES

Orders placed before our shipping cut-off time of 2pm EST will be shipped on the same day Monday to Friday. All orders placed after the cut-off time on Friday will be shipped the following Monday. Orders placed on weekends or holidays will be processed the next business day.

All orders are subject to availability and credit authentication. During sale and holiday periods, additional processing time may be required.

IMPORTANT THINGS TO NOTE

  • You will not be charged for items purchased with a gift card, e-gift card and/or credit card until the items have been shipped. You will be charged for items purchased with PayPal or Virtual Debit Card immediately upon order confirmation.